Preamble

Ownership of the site: the espaciel.com site is the property of the company ESPACIEL SAS in its entirety, as well as all related rights. Any reproduction, integral or partial, is prohibited except with the express and preliminary authorization of espaciel.com.

 

 1. Acceptance of the general conditions of sale

The customer acknowledges having read, prior to placing an order, the general conditions of sale stated on this screen and expressly declares to accept them without reservation. The present general conditions of sale govern the contractual relations between Espaciel SAS and its customer. They will prevail over any other conditions appearing in any other document, unless prior, express and written derogation of Espaciel SAS.

The present general conditions of sale can be modified at any time by espaciel.com, without prior notice. The applicable conditions will be those in force on the site at the time of the validation of the order.

 2. Order

The systems of automatic recording are considered as being worth proof of the nature and the contents of the order. espaciel.com confirms the acceptance of its order to the customer at the e-mail address which this one will have communicated. The sale will be concluded as of the validation by espaciel.com of the payment of the order, i.e. the date of validation of the payment for the orders paid on line by bank card or the date of reception of the payment by transfer or cheque. espaciel.com reserves in any event the right to refuse or cancel any order of a customer with whom would exist a disagreement.

 3. Price and payment

The price is expressed in Euros and all taxes included.

The price indicated in the order confirmation is the final price, expressed all taxes included and including VAT for France and EEC countries. This price includes the price of the products, handling, packaging and conservation of the products, transport, insurance and commissioning costs.

The price is payable in cash, on the day of the order confirmation.

The payment is made :

> On line thanks to the Paypal secure payment platform. It is not mandatory for the customer to have a personal Paypal account to make his payment. When the customer is redirected on the Paypal page to make the payment, he has the possibility to make a transfer by credit card. It is then enough for him to inform the fields concerning his card. espaciel.com guarantees the total confidentiality of the banking information of the customer, made safe by the protocol of encoding SSL, which automatically controls the validity of the rights of access during the payment by bank card and encrypts all the exchanges in order to guarantee confidentiality. espaciel.com does not know any information concerning the bank card. The order will be automatically cancelled and the customer will be informed by e-mail in the event that the bank payment centers concerned have refused to give their agreement.

> Payment in several installments with Alma.

If you pay for your order in several times, you accept Alma's general customer terms and conditions as well as Alma's special terms and conditions for Espaciel customers.

> By check: Checks should be made out to Espaciel SAS and sent to the following address:

 

ESPACIEL SAS

Village by CA Euratechnologies

225, rue des Templiers

59000 Lille

FRANCE

 

> By bank transfer to the Espaciel current account with the following bank details:

BANK: CIC Roubaix Tourcoing Entreprise

IBAN: EN76 3002 7175 2800 0201 0510 167

BIC: CMCIFRPP

 

Generally speaking, orders are processed after validation of the payment when they are paid online by credit card or via Paypal, upon receipt by espaciel.com of the payment when the customer has chosen a payment by bank transfer or check.

The payments carried out could not be regarded as being down payments.

 

 4. Clause of property reserve

By express agreement, and in accordance with the provisions of the law of May 12, 1980, the products ordered remain the property of Espaciel SAS until full payment of their price by the customer. In the event of non-performance of its obligations by the customer, whatever the cause, Espaciel SAS will be entitled to demand the immediate return of the products at the expense and risk of the customer.

5. Delivery

Orders are delivered by the UPS service provider independent of espaciel.com and within the deadlines announced by this service provider. The delays announced by UPS are usually 2-3 days, from the date of collection at Espaciel.

For deliveries outside metropolitan France, the customer agrees to pay all taxes due to the importation of products, customs duties, value added tax, and all other taxes due under the laws of the country of receipt of the order. All orders placed at espaciel.com are intended for the personal use of the customers, the customers or the recipients of the products refrain from any partial or total resale of the products. espaciel.com could not be held responsible for the non-payment of the taxes to the payment of which the customer is held.

The customer is held to check the state of the products at the time of the reception. In the event of damage, he must precisely mention his reserves on the delivery order. He must also inform espaciel.com by registered letter with acknowledgement of receipt of any damage due to transport within eight (8) days of receipt. No claim will be accepted in the event of failure to comply with these formalities.

espaciel.com will, in any case, be released from its obligation to deliver in case of :

> Occurrence of a case of force majeure such as war, riot, fire, strikes, accidents and the impossibility of being supplied,

> Non-performance by the customer of any of its obligations (payment of the price, accuracy of information provided by the customer such as the delivery address ...)

 

 6. Guarantee

All technical articles benefit from a two (2) year contractual warranty from the manufacturer.

Any return must be preceded by the prior agreement of espaciel.com and the attribution of a return number. Returns must imperatively be addressed to :

Return ENSOVO

ESPACIEL C/O ENSOVO

44 rue Anatole France

59390 Lys-lez-Lannoy

FRANCE

 

In the absence of prior agreement, of attribution of a return number or in the event of sending to any other address of espaciel.com, the goods will be returned to the customer with postage due. Returned products must be accompanied by their original packaging.

In any case, the customer benefits from the legal guarantee of hidden defects (Art.1626 and following of the Civil Code). On the condition that the buyer proves the hidden defect, the seller must legally repair all the consequences (Art.1641 and following of the Civil Code).

Are excluded from any guarantee:

1. Defects of use or maintenance.

2. Deteriorations due to an error of handling, connection (whether it was made with the original accessories or with other accessories substituted by the customer), abusive or abnormal use, intentional or accidental physical modification, use for professional or commercial purposes.

3. Spare parts or accessories whose replacement is the result of normal wear and tear or routine maintenance operations.

4. Deterioration due to an external event (lightning, storm, etc...).

5. 5. interventions carried out on the device by any person not authorized by the After-Sales Service, as well as malfunctions and damage resulting from such intervention.

 

 7. Limitation of liability

The information given on the site, photographs, product sheets, prices ... are given as an indication. espaciel.com strives to ensure the accuracy of the information presented on the site. The errors likely to be introduced there are fortuitous and are rectified as soon as possible. espaciel.com cannot be held responsible for simple errors or omissions that may have remained despite all the precautions taken in the presentation of the products. It is the same for the possible modifications of the products decided by the manufacturers.

In accordance with the texts in force, espaciel.com is not responsible for the inexecution or the bad execution of the contract which would be ascribable either to the consumer, or to the insurmountable and unforeseeable fact of a third party to the contract or to a case of absolute necessity.

 8. Withdrawal

As this is a specific product made to order, the customer's right of withdrawal provided for in Article L121-20 of the Consumer Code is not applicable. However, espaciel.com will accept any product return made within 48 hours of delivery. Saturdays, Sundays and public holidays will not be taken into account in the calculation of the delay. These products must be in their original packaging, undamaged and in new condition. However, the return costs will remain the responsibility of the customer. The customer will have the choice either of a refund which will be carried out on the account used for the purchase within 30 days of the reception of the product by espaciel.com, or of the sending of a credit note to be used on a later purchase on espaciel.com and valid for 6 months.

Any return must be preceded by the attribution of a number of retraction obtained at 01 76 42 00 87 and be returned to the following address:

Return ENSOVO

ESPACIEL C/O ENSOVO

44 rue Anatole France

59390 Lys-lez-Lannoy

FRANCE

Otherwise, the package will be refused.

 9. Legal information

The personal information relating to the customer is essential for the processing and routing of orders, the establishment of invoices and warranty contracts. Failure to provide this information will result in the non-validation of the order. In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers has been declared to the Commission Nationale de l'Informatique et des Libertés (CNIL).

The customer has (article 34 of the law of January 6, 1978) a right of access, modification, rectification and deletion of data concerning him, which he can exercise with espaciel.com.

 10. Commitment to data protection

In accordance with the provisions of Law No. 98-536 of 1 July 1998, transposed into the Intellectual Property Code of Directive 96/9/CE of 11 March 1996 concerning the legal protection of databases, espaciel.com is the producer and owner of all or part of the databases making up this site. By accessing this site, the customer acknowledges that the data composing it is legally protected, and, in accordance with the provisions of the aforementioned law of July 1, 1998, is prohibited in particular from extracting, reusing, storing, reproducing, representing or conserving, directly or indirectly, on any type of support, by any means and in any form whatsoever, all or part, qualitatively or quantitatively substantial, of the content of the databases appearing on the site to which he or she accesses.

 10. Commitment to data protection

In accordance with the provisions of Law No. 98-536 of 1 July 1998, transposed into the Intellectual Property Code of Directive 96/9/CE of 11 March 1996 concerning the legal protection of databases, espaciel.com is the producer and owner of all or part of the databases making up this site. By accessing this site, the customer acknowledges that the data composing it is legally protected, and, in accordance with the provisions of the aforementioned law of July 1, 1998, is prohibited in particular from extracting, reusing, storing, reproducing, representing or conserving, directly or indirectly, on any type of support, by any means and in any form whatsoever, all or part, qualitatively or quantitatively substantial, of the content of the databases appearing on the site to which he or she accesses.

 11. Applicable law

This contract is subject to French law.